Water, wastewater, and stormwater services for businesses
Customer accounts and water rates
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Detailed rates for industrial, commercial, schools, hospitals and non-profit customers
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Detailed rates for disposing hauled wastewater and septage into a public disposal station
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Account applications and rates for drawing water from bulk water stations
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Frequently asked questions about water, wastewater, and stormwater rates and service charges
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Booking a service call to turn off your water service
Water system issues
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Current main breaks and answers to questions about water outages
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Information on monitoring, testing and tracking the quality of treated water
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Protecting the water meter, valves and pipes from freezing, and what to do if this happens
Wastewater management & compliance
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Working with businesses to protect Calgary's wastewater system and the environment
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Inspections and sampling of industrial wastewater
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Monitoring and billing for over-strength wastewater
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Applying for an industrial wastewater meter
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Grease interceptor requirements for food service establishments
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Applying for a wastewater disposal permit
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Applying for a hauled wastewater permit, where to dispose of waste in Calgary, and accepted and prohibited materials
Stormwater management & compliance
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Working with businesses to protect Calgary's stormwater system and rivers
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Monitoring erosion and sediment from construction sites
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Permit and notification process for releasing water into the stormwater system
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Resources to reduce the risk of stormwater pollution on worksites
Water Development Resources
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Water development approval submission information, including tools, guides, checklists and templates
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Guidelines and specifications, low impact development, irrigation demand estimation, precipitation and temperature data
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Stormwater management reports, staged master drainage plans, pond submissions, construction drawings, development site servicing plans, geotechnical reports, sanitary servicing studies, erosion and sediment control plan reviews
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Development inspections, cathodic protection requirements, cathodic documentation requirements, approved indemnified contractors, how to become an indemnified contractor, sewer-as-built reviews
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Contains the most recent versions of technical guidelines and specifications, for use by the development industry
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The latest updates and bulletins related to processes, guidelines and available services for water development approvals
Cross Connection
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Cross connection devices, homeowner and business responsibilities, and certifications and renewals for cross connection testers
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